Thank you for visiting npm.solutions. Your privacy matters. This Privacy Policy explains what information we collect, how we use it, when we share it (including with AppFolio for rental/listing services), your rights, and how to contact us.
NPM Solutions (“we”, “our”, or “us”) operates https://npm.solutions/ (the “Site”) and provides property listing and related services. For certain listing and property-management functionality we use AppFolio, Inc. (“AppFolio”), a third-party service provider. Information that you submit through listings, tenant/owner portals, applications or forms may be collected and processed by AppFolio on our behalf. AppFolio+1
We collect information you provide directly and information collected automatically.
A. Information you provide directly
Contact details: name, email, phone, postal address.
Application or rental details: employment, income, rental history, references, documents you upload (e.g., ID, proof of income).
Transaction information: payment or billing details when you make payments (note: certain payment processing may be handled by AppFolio or other payment processors).
Communications: messages you send to us via forms, email, or chat.
B. Information collected automatically
Technical data: IP address, browser type, operating system, device identifiers, pages visited, cookies, and usage analytics.
Cookies and similar technologies to remember preferences and improve the Site.
C. Information from third parties
AppFolio and other service providers may provide data about you (for example: screening, background checks, or application history) when you use listing or tenant/owner portal features. AppFolio’s services may collect identifiers and sensitive identifiers as described in their policy. AppFolio
We use personal information to:
Provide and manage property listings, applications, tenant/owner portals and related services.
Process payments, background and credit checks (where authorized), and rental applications.
Communicate with you about listings, transactions, updates, and support.
Improve and analyze the Site and services, detect fraud, and enforce our terms.
Comply with legal obligations.
When you submit information into an AppFolio-powered form or portal, AppFolio may process that information in accordance with its own privacy practices (we encourage you to review AppFolio’s policy). AppFolio
We may share personal information:
With service providers who perform services for us (e.g., AppFolio, payment processors, background-screening companies, analytics providers). AppFolio acts as a service provider for listing and portal functionality and may process information on our behalf. AppFolio
To comply with legal processes or to respond to lawful requests from public authorities.
To protect rights, property, or safety of our users or the public.
In connection with a business transaction (sale, merger, or acquisition) subject to standard protections.
We do not sell your personal information for money. If our practices change, we will update this policy and provide required notices.
We use cookies and similar technologies for functionality (logins, forms), analytics (usage metrics), and marketing (when you opt in). You may manage or disable cookies in your browser settings; however, disabling some cookies may affect Site functionality.
We retain personal information as long as necessary to fulfill the purposes described (provision of service, legal compliance, dispute resolution, audit). Retention periods may vary depending on the nature of the data and contractual or legal obligations.
We use reasonable administrative, technical, and physical safeguards to protect personal information. While we strive to protect your data, no security system is impenetrable. If there is a security incident affecting your personal information, we will follow applicable law and notify affected individuals as required.
For California residents (CCPA/CPRA): California residents have rights including the right to know what personal information is collected, the right to request deletion, the right to opt out of the sale of personal information, and the right to non-discrimination for exercising privacy rights. We describe how to exercise these rights below. (This site’s privacy practices are intended to address those requirements; see guidance and sample notices for more detail). Termly
For EU/EEA residents (GDPR): If the GDPR applies to you, you have rights such as access, rectification, erasure (“right to be forgotten”), restriction of processing, data portability, and to object to processing. The GDPR requires transparency about processing and contact information for the data controller or its representative. Where applicable, we will honor those rights and provide information as required by law. GDPR.eu+1
How to exercise rights:
To exercise any of the above rights (access, correction, deletion, portability, opt-out), contact us at privacy@npm.solutions or use our contact form. Please provide sufficient information to verify your identity before we process a request. We will respond within the timeframe required by applicable law.
If you are a California resident and wish to opt out of the sale or sharing of your personal information, you may contact us at privacy@npm.solutions with “Do Not Sell/Share” in the subject line. We will process requests in accordance with applicable law. (Note: many third-party services used for listings or analytics provide their own mechanisms for opting out—see the individual service provider policies for details). Termly
Our Site may include links or embed content operated by third parties (including AppFolio). Those sites have their own privacy policies and controls. We are not responsible for third-party privacy practices. For details about how AppFolio collects and uses information through portals and listing services, please review AppFolio’s privacy policy and notices. AppFolio+1
The Site is not intended for children under 16. We do not knowingly collect personal information from children under the applicable age threshold. If you believe we have collected information from a child, please contact us so we can remove it.
If we or our service providers transfer personal information across borders, we will do so in accordance with applicable law and apply appropriate safeguards (e.g., standard contractual clauses or other lawful transfer mechanisms) where required.
We may update this Privacy Policy. The “Effective date” at the top will change when we publish a new version. We recommend you check this page periodically for updates.
If you have questions, requests, or concerns about this Privacy Policy or our privacy practices, please contact:
NPM Solutions
Email: privacy@npm.solutions
Mail: (replace with your mailing address if you prefer a postal contact)
If you have concerns specifically about AppFolio’s collection or processing of data via portals, you may also review or contact AppFolio directly (see AppFolio’s privacy materials).